Getting Started with AI using IBM Watson | Coursera Quiz Answers

Week 01 Quiz Answers

Graded: Watson AI Overview

1. In which of the following ways is Watson currently helping solve business problems?

• Gathering expertise learned from thousands of employees to reduce time spent on tracking down expert knowledge.
• Using data from sensors to detect moisture levels in the air, helping irrigation systems give water where it’s needed most.
• Identifying the best routes based on traffic, temperature, and road conditions to transport bees for pollination.

2. Which of the following statements about Transfer Learning is INCORRECT?

• Transfer Learning requires massive amounts of training data for each new related use case.
• Transfer Learning enables Watson to learn more from less.
• It is because of Transfer Learning that the learning model can be fed prior knowledge, eliminating the need to train it from scratch.
• Transfer Learning is a machine learning technique where a model trained on one task is repurposed on a second related task.

3. What are the different approaches clients can take to enrich their customer service experience?

• Clients can use IBM Watson’s 24/7 AI-powered virtual assistant to engage with customers to resolve their queries.
• Clients can use IBM Watson Assistant as a behind the scenes assistant to help employees in how they engage directly with their customers.
• Clients can use IBM Watson Assistant to manage the complete customer service cycle, end-to-end, eliminating the need for human intervention.
• Clients can deploy IBM Watson Assistant powered chatbots along with other Watson services like Watson Discovery to get answers to a wide range of questions about a product.

4. Which of the following is an attribute of intelligent chatbots?

• Intelligent chatbots can only understand the spoken words, not the underlying intent and emotions behind what is being said.
• Intelligent chatbots can converse with customers in a unique way, different from how humans interact with each other.
• An intelligent bot can understand when the customer is best served by a human agent and connects the customer to a human agent for such interactions.
• With the use of intelligent bots, customer queries that may require creativity or exceptions are also being handled by bots, eliminating the need for getting a human agent involved.

5. Which of these are examples of Watson assisting in compliance-oriented business processes?

• Assisting legal teams by analyzing transactions to ensure adherence to tax law compliances.
• Helping data privacy professionals maintain an up to the minute understanding of the continually evolving regulations, across jurisdictions.
• Analyzing structured and unstructured data in incident reports to identify the causes and corresponding mitigation actions.
• Creating spam filters to prevent phishing scams involving legal notices.
• Helping professionals analyze contracts and statements of work to facilitate effective contract governance and fulfillment of tangible items and services.

6. Which of these are attributes of IBM’s Cognitive APIs?

• IBM Cognitive APIs are based on an input/output system, where your input is data that the API feeds into Watson, and the output is the delivery of the overall outcome based on that data.
• IBM Cognitive APIs can process only structured data as input and unstructured data as output .
• IBM Cognitive APIs serve as a messenger between the input data and the output files on your local machine. These output files can then be transferred to the cloud.
• IBMs Cognitive APIs help AI professionals to build apps for mobile devices.

7. Watson’s 3-layered transfer learning model allows businesses to retain complete ownership of their data and insights.

• True
• False

8. Which of these are the first three steps customers should take to get started on their AI Journey?

• Prove, adopt and scale
• Prove, adopt and design
• Prove, scale and design
• Adopt, scale and design

9. How is Watson AI currently serving businesses?A. Processing massive amounts of data faster.B. Helping systems learn with minimal amount of training data.C. Protecting customer-specific data and insights.D. Helping businesses benefit from the advantages that AI offers without developing AI models from scratch.

• A only.
• C only.
• A, B, and C are correct.
• A, B, C, and D are all correct.

10. Which of these are benefits clients are seeing with the use of intelligent chatbots in customer service?

• Holistic query resolution completely eliminating the need for human intervention.
• A chatbot enables faster resolution even for the queries not present in the intents defined for it.
• Greater job satisfaction for human agents as they engage in the more fulfilling customer interactions that require their creativity and decision-making capabilities.
• Eliminate the need to hire human agents to interface with the customers.

Week 02 Quiz Answers

Graded: Watson AI Services

1. Which of the following AI offerings does IBM Watson provide?

• Advanced APIs, specialized tooling, and Software as a Service (SaaS)
• Specialized tooling, mainframes and Software as a Service (SaaS)
• Advanced APIs, supercomputers and mainframes
• Software as a Service (SaaS), mainframes and advanced APIs

2. Which of the following statements about Watson Assistant is correct?

• You need expert programming skills to develop a chatbot with Watson Assistant.
• Watson Assistant requires a lot of data and examples to train an intent.
• Watson Assistant understands the intent of what users are saying.
• You can only deploy Watson Assistant as an online chatbot on the public internet.

3. Which of the following tasks does Watson Discovery perform?A. Ingest and standardize both structured and unstructured data.B. Use natural language queries to search your data.C. Create a chatbot to interact with your customers.D. Display your data with time series, graphs and aggregations.

• All of the options are correct
• None of the options are correct
• Only options A and B are correct
• Only option C is correct
• Only options A, B, and D are correct

4. Which of the following tasks can Watson Natural Language Understanding help you with?

• Extracting the names of people and places discussed in a news article.
• Describing the geographical location of an image.
• Creating social media posts about a new product.
• Creating a new product roadmap.

5. You are developing an app that can analyze images and text from unstructured sources. Which Watson Service would you use?

• Watson Natural Language Understanding
• Watson Visual Recognition
• Watson Speech to Text
• Watson Search Analysis

6. Which of the following is a feature of Watson Knowledge Studio?

• A tool with multiple interfaces that can be used for the end-to-end development cycle of a machine-learning annotator.
• Helps you build a machine learning model to extract information specific to your business.
• Requires Data Science expertise
• Requires some programming ability.

7. Which of the following statements about Watson Speech to Text is correct?

• Watson Speech to Text converts human voice to text.
• Watson Speech to Text translates speech in one language to text in a second language.
• Watson Speech to Text must be programmed to transcribe even commonly used phrases.
• Watson Speech to Text recognizes everyday words and phrases but cannot recognize terms specific to your domain.

8. Which of the following statements about Watson Text to Speech is correct?

• Watson Text to Speech converts written text to natural sounding language.
• Watson Text to Speech only supports American English.
• Watson Text to Speech has limited pronunciation options.
• Watson Text to Speech can synthesize male voices, and female voices will be available soon.

9. Which of the following is the reason for choosing Watson Language Translator over a human translator?

• Watson Language Translator is more expensive and but more accurate than using human translators.
• Watson Language Translator supports only four languages.
• Watson Language Translator can translate data from a wide variety of sources.
• Watson Language Translator service offers a single translation model.

10. You work for a recruitment company, and you are looking for help to sort through the huge volumes of applications you receive for each job you advertise. Which of the following capabilities of Watson Language Classifier will help you with this task?

• Organizing products into categories for online shopping websites.
• Translating documents from one language to another.
• Organize job applicants into categories based on key skills listed on their applications.
• Sort online reviews into positive, negative, and neutral categories.

Week 03 Quiz Answers

Graded: More Watson AI Services

1. Which of the following built-in technologies helps you build machine learning models with a simplified graphical interface?

• Neural Network Modeler
• Data Refinery
• Watson Knowledge Catalog
• Intelligent Asset Discovery tool

2. Which of the following statements about Watson Machine Learning is correct?

• Watson Machine Learning is a set of REST APIs that you can call from any programming language.
• Watson Machine Learning, does not allow you to use your own data to create, train, and deploy machine learning and deep learning models.
• Watson Machine Learning connects only to IBM Cloud data stores, NOT to third party ones.
• Watson Machine Learning uses customizable proprietary tools to help you focus on your data.

3. Which of the following statements about Watson Knowledge Catalog active policy enforcement capabilities is correct?

• Do not control access to information assets.
• Support automatic and dynamic masking of sensitive data elements.
• Lock down access to third-party development tools.
• Discover and catalog enormous volumes of complex data and analytic assets spread across multiple sources.

4. Which of the following statements about Watson Visual Recognition service is NOT correct?

• Comes with several pre-trained models, like food recognition and object recognition.
• Provides custom training functionality so you can provide your own custom image data.
• Integrates with other tools in the Watson portfolio, such as Watson Studio.
• Comes trained to your custom specifications with the image data you supply to IBM.

5. You are building a visual recognition system that will identify malformed widgets. Which capability of Watson Visual Recognition will make this possible?

• The ability to create moving video from still images.
• The ability to build custom models to recognize between good and defective widgets coming out of the assembly line.
• The ability to incorporate Watson Visual Recognition models into Apple iOS mobile devices by using Apple’s Core ML framework.
• The built-in models, such as facial recognition.

6. Which of the following statements about Watson Personality Insights is correct?

• Watson Personality Insights requires no training, it works right out of the box.
• Watson Personality Insights service tailors a customer’s experience based on the tone of their voice.
• Watson Personality Insights uses facial recognition to detect emotion of participants in video calls.
• Watson Personality Insights supports only American English.

7. You are building an AI system that can escalate a customer service call if the customer’s mood becomes angry. Which Watson Service(s) can help you with this?

• Watson Tone Analyzer
• Watson Text to Speech
• Watson Language Translator
• Watson Discovery

8. Which of the following statements about Watson OpenScale is correct?

• Watson OpenScale is an open platform that operates and automates AI across its lifecycle.
• Watson OpenScale is used to manage large quantities of data.
• Watson OpenScale connects to open source translation services to translate large amounts of text.
• Watson OpenScale does NOT provide traceability for the recommendations made by AI systems.

9. You are building an AI system that will help you to identify the payment terms specified in your contracts with third-parties. Which of the following Watson Services could you use?

• Watson Language Translator
• Watson Assistant
• Watson Visual Recognition
• Watson Compare and Comply

10. You are building an AI system that will help you to create personalized marketing content which includes written and voice communication in an appropriate tone for each customer. Which Watson Services can help you with this task?

• Watson Tone Analyzer
• Watson Text to Speech
• Watson Visual Recognition
• Watson Knowledge Catalog